A big advantage of VoIP is the ease of upgrading and changing plans. You are not tied to equipment stuck in a rack that is expensive to upgrade. Instead, VoIP customers can simply request a feature upgrade from their provider and quickly enjoy the more advanced feature set they need. It's a simple calculation, much simpler than a traditional phone system where ongoing maintenance costs, system migration costs and more would have to be factored in.
Traditional telephone lines rely on a physical (wired) connection to make local and long distance calls. This means that having international numbers (or making international calls) can be very expensive, very quickly. With on-site PBXs, there are ongoing expenses, such as usage fees, maintenance and taxes, which can quickly add up to considerable monthly costs. In the case of business VoIP, maintenance fees and taxes are included in the subscription plan.
Usage fees are also significantly lower, as most providers offer unlimited long distance calling within the United States (and sometimes Canada), which accounts for the majority of telephone calls. By not having an expensive on-site switchboard that requires an engineer's visit every couple of months to fix faults, VoIP does not need to have any maintenance costs. We have given you a basic introduction to the costs of VoIP, but it is worth taking a closer look at exactly what VoIP costs and the sources of these costs. Cost-effectiveness: VoIP phones use your existing computer network and avoid the infrastructure costs associated with buying and maintaining a separate voice communication system.
However, when all is said and done, voip maintenance costs are not as high as other systems. From the initial setup to the lack of maintenance, the cost of VoIP is lower, making it an advantage for small businesses. VoIP systems provide businesses with quality telephone systems and all the typical telephone functions without the need to invest in expensive hardware. In the table below, you can see how the basic costs compare between the best VoIP providers, but remember that they can be tailored to the needs and scale of your business.
If you need equipment such as desk phones or headsets, have a large number of users or want VoIP to communicate with your existing systems, this will have an impact on your overall costs.